A service design consultancy partnering with mission-driven organizations to simplify processes, enhance experiences, and improve operational efficiency.
Bringing an insider's perspective of the public service, to help you serve people better.
Get in touchWhat We Do
We help organizations deliver better services by:
Improving your systems
We simplify your workflows and systems to match your goals. This helps you remove roadblocks, make smarter decisions, and increase overall efficiency.
Developing your people
We equip your people with the skills and tools they need to excel. Our tailored training and support enable your team to drive innovation and change.
Enhancing your delivery
We work alongside you to get things done. Our specialists fill critical gaps and share knowledge, helping you deliver value faster and build lasting capabilities.
Where We've Made a Difference
Trusted by government agencies and mission-driven organizations
Who Leads Our Work
Brian Hendrick
Principal Consultant
After many years leading digital transformation projects and service design teams in the public sector, Brian created CIVIQ to bring agile, human-centered approaches to a wide range of public service challenges.
He's passionate about combining insider knowledge with external innovation to help organizations navigate complexity and deliver services that truly meet people's needs.